Joining our team, you'll be responsible for high volumes of calls liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
Permanent - Full Time; About the Role
You will excel in dealing with residents as part of our back-office using a range of communication methods including telephony and email.
Customer Service Coordinator will work within the Confirmatory Typing (CT) team of the department, managing the coordination of pre-testing for bone marrow and peripheral blood stem cell donations.
The Customer Service Coordinator works as an integral member of the Donor Request Management Department, supporting the coordination of stem cell donations with unrelated donors.
This includes, but is not limited to, scheduling blood tests, reviewing results and liaising with international stem cell registries.
A rare and exciting opportunity is available working for a blue-chip FMCG powerhouse in Hammersmith for a Customer Excellence Manager on a permanent basis.
Your new company
This role sits in a highly successful team and is a key role to manage outsourced vendor partners, change and project management with a significant number of stakeholder management.
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months with permanent opportunities.
As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents.