Our client is seeking a dynamic Customer Services Manager to join their dedicated team.
If you are passionate about delivering excellent customer service, leading teams to success, and making a positive impact, this role is for you.
As a charitable housing association with a mission to meet housing needs and end homelessness, the client provides general and supported housing across various settings, continually striving to create affordable and sustainable housing options.
As a 1st Line Customer Support Exec your responsibilities will include:
Our client based in Bournemouth town centre is a small, fast-paced, fast-growing company, due to an internal promotion they have a requirement for an experienced Customer Service professional to join their team offering comprehensive day-to-day first line support to their existing customer base.
Being part of the 1st line call group, answering inbound calls from clients and dealing with inbound emails / tickets.
We are looking for a dedicated Customer Coordinator to join our clients team.
This role requires exceptional customer service skills and a proactive approach to problem-solving.
The ideal candidate will be the first point of contact for owners, agents, trades, and clients, addressing queries related to defects on completed and retained developments.
Reporting to the Customer Service Manager, the Customer Service Advisor is responsible for achieving customer satisfaction by providing effective communication with both clients and suppliers.
Our client, a well-established company in Bournemouth, is looking for a passionate and professional customer service professional to join their friendly team.
Main Responsibilities
Responsible for answering all incoming calls and dealing with the query raised or direct the call to the relevant department.
Motor Claims Customer Service Advisor: Due to growth we are excited to be expanding our dynamic First Notification Loss Team into our Bournemouth office!
Salary Range: £24,100 increasing to £25,600 within 18 months, starting salary depending on experience
Are you looking to work for a company who genuinely value their team, are proud about their ethical values, and focus on sustainability and quality, whilst striving to always achieve outstanding customer satisfaction?
General
Our client is a well-established, growing organisation who offer fantastic benefits to all staff, whether you are a new team member, or have worked there for many years.