BENEFITS: Generous holiday entitlement (as well as the option to purchase 3 additional days each year), cycle to work scheme, free on-site parking, discount off full gym membership, competitive pension scheme and access to an award-winning Employee Assistance Programme service.
Are you a passionate and driven individual with the proven ability to be a fantastic leader?
We are seeking a Customer Service Manager to lead and direct our customer service team towards delivering exceptional customer care.
This role involves focusing on proactive customer relationships, people development, problem prevention, and continuous improvement of customer service operations.
As a key member of the Plant management team, you will ensure optimal delivery on expectations and manage Plant commercial terms and pricing conditions.
The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
Posted by Page Personnel Secretarial & Business Support • £37K/yr to £45K/yr
Description
Support, Lead & Manage a team of customer care co-ordinators who support new build customers throughout their journey.
General
Page Group are working with a well known national housebuilder in their search for a new Customer Care Manager to join them at their Leeds based offices (outskirts)
We have an exciting new role for a Customer Relations Manager based at Brook Court care home in Kidderminster.
Care Home Based
As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.