The Customer Experience (CX) team focus on the service customers receive post sale, your new role as National Performance Coordinator is to support Samsung's repair partners with continuous improvement, training, service levels and repairs.
Your mission will be to build strong internal and external relationships their our repair partner network, supporting their continuous improvement, implementing change and uplifting performance.
ARE YOU THE ONE
At Samsung UK, the Customer Experience team is the go-to squad for all things customer support, covering a wide range of products and services.
Posted by Think Specialist Recruitment • £24K/yr to £27K/yr
We are looking for new people to join a Customer Service/Order Management team as a Customer Service Agent based in one of their head offices located in the Maylands area of Hemel Hempstead.
Would you like to be a part of a very well-established international company who specialise in a number of sectors, providing top of the range products across the globe to everything from the beauty industry to the motor trade.
This is a team of just over 20 people, a tight-knit and very friendly and supportive team, looking for other like-minded people who are team players, nice and willing to get stuck into things.
The main job function will be to deliver excellent customer experience to all clients across all aspects of the process from client on-boarding, quoting, reporting, invoicing, and managing all incoming customer communications in a swift and professional manner.
We have a fantastic opportunity for a Customer Service Administrators to kick start their career for an exciting and growing customer service team based in Hemel Hempstead.
If you are a school leaver/fresh graduate looking to develop your skills and progress within an office environment or have a background in retail and are looking for a change then please do get in touch!
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
This requires liaising and working closely with other departments of the organisation.
Are you a customer centric individual who enjoys customer interaction while offering outstanding customer service?
CCP has been asked by an established and unique betting brand to assist them with the appointment of a Customer Service Advisor to join their dynamic office on a full-time basis.
This is an exciting brand on an ambitious journey, innovative ideas are embraced with genuine opportunities to progress.