They are looking for an experienced Customer Service Administrator to work as part of the team in delivering a great service to their customers, many of whom have extra needs.
If so our client based near Ely are now looking for a Customer Service Administrator to join their growing business.
Are you looking for a Customer Service role that truly makes a difference to people's lives?
Our client, based in Sawston, is looking for a full time Customer Service Administrator to join their lovely yet busy Customer Service team.
This is a lovely, varied role where you will be able to utilise your strong administrative and customer service skills.
This is a unique role being that it is a split role being 60% Customer Service and 40% Logistics and they are looking for someone with experience in both areas.
Posted by Hays Specialist Recruitment Limited • £15.72/hr
Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/ logging repair requests and creating work orders, taking payments.
You will also help support the team with various administration tasks which will include, managing 3 inboxes, downloading the out of hours report in the morning and actioning any follow up required, supporting benefits and universal credit portals, liaising with surveyors for inspection orders, creating purchase order numbers, updating housing management systems, and any other administration tasks to fully support the team.
Working for a local charity providing vital support to the operations and customer services team.
An exciting opportunity to join a global business with a widely recognised brand is now available for a strong administrator who has experience in order processing and customer service.
You will need to have great communication skills, a positive attitude and a fantastic work ethic.
You will be joining an inclusive and diverse culture, and will be offered the opportunity to work/ progress in a global company with a great benefits package.