As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
Duties Include
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
In ESS you'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who love to give great customer service.We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
Saturday hours available to include in shift overall if required.
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Customer-based, insight led decision-making is central to achieving this and the Category Re-Profiling (CRP) team, part of the Insights function, plays a pivotal role by supporting our Boots UK retail businesses with sustainable competitive advantage by providing unparalleled commercial expertise and customer insight.