We are looking for a Customer Care Executive to deliver exceptional support and service to our customers, addressing escalations beyond the Customer Service team's remit.
This role involves managing complaints with professionalism and efficiency, driving improvements in customer experience, and supporting continuous improvement efforts.
Posted by Pertemps Birmingham Commercial • £11.44/hr
Customer Service Support
Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?
We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment.
As a Customer Interaction Assistant, you will be highly organised and able to think on your feet.
With so much going on, it's a great time to join our Customer Interaction team.
You'll be confident in providing knowledge and insights to support decision making, and will be a great multitasker; remaining calm under pressure and delivering work on time, in budget, and to a high standard.