Our client is a growing business looking to hire a Customer Service Analyst, the role will be involved in tracking, displaying and analysing returns and warranties, customer feedback, analysing and reviewing KPI's, looking at market trends.
The Customer Service Analyst is responsible for analysing and improving customer service operations and processes.
This role involves collecting and analysing customer data, identifying trends, and providing actionable insights to enhance customer satisfaction and operational efficiency.
Posted by Parkside Office Professional • £32K/yr to £35K/yr
General
My well known client based in Hook is looking for a Customer Service Analyst.
This is B2B, however this role is more of an analyst where you will be involved in tracking, displaying and analysing returns and warranties, customer feedback etc, analysing and reviewing KPI's, looking at market trends.
Data Analysis
Collect, analyse, and interpret customer service data to identify trends, patterns, and insights.
Reporting to and taking day-to-day direction from the customer service team leader, this varied Customer Service Representative role involves managing customer support tasks and assisting the sales team to achieve quality objectives and business goals, including tracking and achieving the sales plan.
Turn your customer service experience into a career with the West Group - join us as a Customer Service Representative today!
If you're a proactive team player looking for a role that challenges you to showcase your customer service experience with varied tasks, we want to hear from you!
Specialist Medical equipment supplier requires an experienced Customer Service Advisor to act as first point of contact for all customer enquiries relating to products and services.
Answering all customer enquiries that may include but are not limited to orders, pricing, and delivery updates.
Responsibilities
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Posted by Hudson Shribman • £12.50/hr to £13.50/hr
Our client is looking for a dynamic Customer Services Coordinator to join their team.
The successful Customer Services Coordinator candidate will be customer-focused, leveraging their excellent communication skills to build strong relationships and provide exceptional support.
This role requires a professional (preferably with experience in the precision manufacturing/engineering Industry), who can seamlessly bridge the gap between product specifications and customer needs.
Are you a confident and proven Sales Consultant keen to work in an energetic B2C environment?
CCP are thrilled to be partnering with an award winning insurance company with the appointment of several Sales Consultants to enhance their experienced life insurance sales team.
Due to continued business success and growth plans, this exciting brand are looking to increase multiple sites across the country, including their dynamic office in Southampton.
Are you a confident and proven Sales Consultant keen to work in an energetic B2C environment?
CCP are thrilled to be partnering with an award winning insurance company with the appointment of several Sales Consultants to enhance their experienced life insurance sales team.
Due to continued business success and growth plans, this exciting brand are looking to increase multiple sites across the country, including their dynamic office in Basingstoke.