Are you an experienced customer service professional or have a desire to build a career in customer services?
We're looking for people that have a passion for customer service and digital banking to join our growing customer support team.
Our Customer Support team covers the opening hours of the contact center, from 8am to 8pm and staff will be required to work alternative shift patterns over 5 days per week, scheduled in advance.
You will handle all customer data and systems, and ensure you log cases accurately.
You will ensure you deliver the defined experience and be an expert on their products, undertake all customer service and operations processes, ensuring 100% accuracy and compliance at all times.
Are you looking for a fantastic opportunity in a fast growing Luxury retail company?
Role: The role of Client Advisor is to deliver the support centre function for the programme.
Forces Employment Charity is seeking a dedicated Client Advisor to join our Support Centre in Birmingham.
Forces Employment Charity delivers a specialist programme to support veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.
The helpdesk team of this renowned not-for-profit is growing and has an opening for a resolutions-focused Customer Service Advisor who has a proven track record of delivering excellent customer service.
Based near Birmingham City Centre and close to public transport links, the successful candidate will join a company that looks after its people as much as its customers.
On the scene for several years, they have cultivated a culture that means their people stay with them and enjoy rewarding careers where they are well looked after.
The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service.
We are currently seeking a temporary Reception & Customer Service Assistant to serve as the initial point of contact for residents at this luxury student accommodation.
Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.
Are you passionate about helping consumers achieve the best possible outcome to their complaint about their water company or retailer?
We currently have exciting opportunities for individuals who are experienced in all aspects of providing excellent customer service; have strong communication skills, both verbal and written; have attention to detail with strong organisational skills; and who have excellent investigative, negotiation and problem-solving skills.