Reports to: Associate Manager - Customer Fulfilment Northern and Central EU
Working mode: 1 day a week from home and half day Friday (finish at 1pm)
Order Management
To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
Our client is a leading flooring specialist who deliver incredible service for anybody and any budget.
The secret to their success is their people.
They are a family where everyone matters, they all work as a team and they try to do the right thing, they are always on the lookout for ways to be better.
The Asset Analyst role will receive all the training and support necessary to maintain the asset data that underpins our portfolio to maximise their lifetime revenue, while helping to resolve queries.
This individual will: Provide first-class front-line support for our network and meter assets to ensure we provide a best-in-class service.
Ensure 100% of asset data and records are captured and kept up to date and accurate within specified SLAs.
My client an Internationally successful and well-established organisation based near Staines require a Commercial Analyst to join their established finance team.
This is an exciting role that will provide you with excellent exposure within the business and the opportunity to add value.
The Sales Data Analyst plays a crucial role in gathering, developing, and analysing sales data to enhance decision-making processes within the business.
General
We are representing a prominent Technology Services Provider, specialising in Professional and Managed Services across EMEA.
With a team of over 500 consultants, they offer expertise in hybrid infrastructure, cybersecurity, Cisco solutions, modern engineering, telecommunications, and core systems.
We are on the lookout for a Customer Service Advisor to join our well established international client based in Camberley on an initial 6 month contract opportunity.
You will be responsible for resolving customer enquiries (from the dealer network and end users, as well as internal colleagues), by answering telephone calls, email and CRM cases, providing timely and accurate technical information.
This role not only offers immediate challenges and rewards but also the potential for a permanent position!
We are continuously seeking enthusiastic Customer Service Advisors for temporary positions to provide exceptional service to our customers.
If you're adaptable, enjoy a dynamic work environment, and are looking to expand your customer service skills, join us for an opportunity to work with a variety of teams and projects.