As a CRM Analyst, your role entails analysing customer data to derive actionable insights, collaborating with cross-functional teams to develop targeted CRM strategies aimed at enhancing customer relationships and maximizing business value.
The Display business is rapidly growing, profitable, and diverse, serving a range of customers from ultra-high net worth individuals to consumers.
The European team translates global strategies into local execution across products, sales, retail, and marketing.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.
An exciting opportunity has become available for Customer Service Advisors to join our clients team on a full-time, temporary basis.
This is a fully office based role based in Sheffield.
Training for the first week, from 1 July 2024, will be Monday to Friday 9am until 5pm and after training, the working hours will be Monday to Friday 10am until 7pm with the possibility of working Saturday from 9am until 1pm.
The Client Onboarding Analyst is responsible for onboarding new accounts, performing periodic reviews in accordance to Anti-Money Laundering (AML) regulations or as set by internal policies and procedures.
Global financial services firm.
You will need to have had experience with high-risk client onboarding of complex entities such as Trusts, Funds, SPVs, Charities, etc.
Liaise closely with customers to ensure best in class customer service.
General
In this role you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that customer accounts might face with accuracy and efficiency.
Reed in Colchester are delighted to be supporting our local client seeking a dedicated and enthusiastic Customer Service Executive to join their team on a Temporary to Permanent basis.