Posted by Contract Personnel Limited • £29,203.20/yr
Main Responsibilities
Taking ownership of customers issues and following problems through to resolution.
To manage the day-to-day requirements of the company's customers, ensuring correct information and effective communications is delivered and providing a robust customer service experience to all customers.
General
Contract Personnel are pleased to be working with our Ashford based client, in search of a Customer Service Operative to join the business on a 6 month Fixed Term Contract.
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
I am recruiting for a local authority who is looking for someone to take calls leaks from above and damp and mould.
Responsibilities will include answering emails/phone calls, attending drop in sessions, being the first point of contact so good customer service skills are necessary and handling queries such as repairs from residents.
The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Through all communication channels, including telephone, email, WhatsApp, and social media
Contract Details: Temporary, 1 month - with possibility of extension
If you are a highly motivated and detail-oriented individual with a passion for customer service and administration, our client's team has a temporary opportunity for you.