We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
Within this role you would be speaking to their customers via phone, email and webchat and you'd be processing orders and doing the administration side of things for new customers and clients.
This is a very successful local company and team that are fully of energy, positivity and an extremely supportive culture - They're also an Employee Ownership Trust which means they are all individually invested in the future of the business, it adds to the positive culture of the business and also means they have added benefits to working with them down the line.
We're now recruiting for a trendy and fun company in the Maylands area in Hemel that need a new Customer Service Coordinator to join the team.
This would either be a great role for someone in the early stages of their career but does have some customer service experience within an office that wants to progress and develop or even someone that's already got a wealth of experience behind them and would like to be in a role that could see them fast tracked into a senior or team leader position within a fantastic company.
This company offer fantastic in-house training, scope for progression as well as being a very reputable employee owned company, meaning an array of additional benefits and bonuses.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
You'll help with frame adjustments, repairs, and fittings.
Reporting to the Customer Service Team Leader, you will play a crucial part in addressing customer concerns and maintaining high levels of satisfaction.
The role of Customer Service Administrator involves efficiently managing all customer complaints in a timely manner.
Service Advisor- Hemel Hempstead- Salary £29K Bonus
We believe this is a winning combination and this is backed up by the impressive growth in our operations over several years as both new and existing customers enjoy unrivalled levels of service from our service, DAF & all makes parts, and vehicle sales operations.
HTC has built its reputation through the region by providing excellent service to customers as well as industry leading DAF commercial vehicles.