Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
Posted by Randstad Delivery (GBS) • £23K/yr to £26K/yr
Introduction
My client, a leading financial services institution, is currently seeking a Customer Adviser to join their dynamic team based in Edinburgh.
With a long-standing reputation for providing exceptional banking services, my client is dedicated to supporting both individual and business customers through innovative financial solutions.
They are passionate about putting customers at the heart of everything they do, and as a key player in the UK banking industry, they offer a collaborative and growth-focused environment.
As a Multilingual Customer Service Advisor, you will be responsible for delivering excellent customer experiences, primarily supporting travel-related inquiries.
As part of a diverse, dynamic, and supportive team, you'll be delivering high-quality customer service across multiple communication channels, including phone, chat, and email.
CCR Recruitment is actively seeking enthusiastic, customer-oriented individuals fluent in any of the following languages: German, Portuguese, Polish, Greek, Turkish, Spanish, French, Arabic, or Russian.
Working with our Customer Experience team, you'll be responsible for in person customer engagement in communities, before, during and after planned works.
(Fixed-term Contract/Secondment ending March 2026)
Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development?