The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
The Customer Account Advisor is also responsible for identifying up-sell/cross-sell opportunities and achieving them by working towards a monthly sales target.
A fantastic company based in High Wycombe are looking for a Customer Advisor to join their team.
Your main responsibility will be to manage customer queries, place orders and process escalations across a number of communication channels.
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
As a Customer Review Advisor, you will need to be inquisitive, analytical, logical, and have a keen eye for detail.
Our specialised customer review team is responsible for reviewing customer accounts and identifying high risk behaviours.
You will review customers that generate an alert via one of our risk monitoring systems and have the opportunity to write and present your findings in a report format.
Hybrid Working - 2/3 days at homen (37.5 hour week Mon to Fri)
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
This role is an account adviser, speaking with current customers and building relationships, all conversations are warm and ultimately you will start to account manage your own clients.
The role also offers a clear progression route to account manager, senior account manager, sales manager and so on...
This is a fantastic opportunity to join a very well-established business who are experts in their sector.