With a team-driven approach to innovation and customer-centricity, our client is expanding their focus on ensuring clients not only achieve but exceed their desired outcomes.
Our client prides themselves on providing innovative and impactful solutions that transform how their clients achieve success.
CloudScope recruitment are delighted to be working in partnership with a rapidly growing SaaS company specializing in rec-tech.
Posted by Bracknell Personnel Services • £22K/yr to £27K/yr
Essential Duties and Responsibilities
Support the Customer Support Managers in handling the day-to-day operational aspects of the Customer / Supplier interface in a professional, diligent and responsible manner.
General
You will be working alongside a team who manage our clients Customer Accounts in-line with contractual commitments and ensuring program expectations and KPI's are met or exceeded.
Acting as the key interface between customers and internal support departments ensuring strong and lasting relationships are built and maintained at all levels.
Posted by Source4 Personnel Solutions • £25K/yr to £30K/yr
Reporting to: Logistics Manager
We are working with a well-established and highly respected company, to find a Logistics Support Operative for their busy and growing despatch department.
Our client based in Reading, Berkshire is currently looking to recruit a Customer Service Administrator to join their small friendly Customer Service Team.
You'll support key accounts, handle enquiries, complaints, and correspondence promptly and effectively, managing calls, co-ordinating and ensuring timely order processing and delivery, and proactive problem-solving.
This role will play a pivotal part in providing exceptional Customer Service, supporting the Customer Service and Service Delivery teams.
Posted by Impact Nationwide Recruitment Ltd • £24K/yr to £28K/yr
Company
With a number of distribution outlets across the globe, the business has become one of the leading names within their market.
My client has been established for many years and is a leading manufacturer of specialist components.
Based in the UK but with subsidiaries across the world, my client not only offers great career prospects but also a very attractive remuneration package.
Lead a team of approximately 13 Digital Customer Service Advisors (CSAs), primarily handling customer interactions on social media, with occasional support on other channels such as voice.
We're looking for a motivated Digital Customer Service Team Manager to lead, develop, and inspire a team of Digital Customer Service Advisors in delivering outstanding service to our customers.
Demonstrate exceptional communication and influence skills to inspire and guide the team, transforming complex or emotionally challenging situations into positive outcomes.