They make it easy for customers to book, manage and pay their cleaner online and have created the best place for cleaners to find work.
They're only six years old and have already reached well over 200,000 5 customer reviews, 1,000s of cleaners, profitability, and are scaling 2-3x every year.
This award-winning startup, based in Farringdon, is the UK market leader when it comes to connecting households and cleaners (kind of like Deliveroo, but for home services).
The Head of MSP Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving MSP professional environment.
Package is negotiable based on experience (package between 70 and 85k, based on deliverables) bens
This role is 4 days PW in the office and 1 from home
Posted by Aimee Willow Connex • £19K/yr to £23K/yr
General
Working within the Operations Department providing support to the Client Management teams for proactive management of a portfolio of clients.
To deliver exceptional client service, maintain internal and client relationships and effectively identify any risks to prevent loss of income and reputation to our business.
Debtor Receipts
To ensure that all collections are receipted onto the debtor accounts daily via the operating system.
Are you a talented Customer Service Officer individual looking for a new opportunity?
Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Glasgow with flexible hybrid work options available, then this could be the perfect role for you!
This global client is a market leader, who offer an opportunity to springboard your career along with a competitive rate of pay at £14.00 per hour.
As Operations Administrator, you will be responsible and accountable for the organisation of the Commercial window cleaning teams, enabling the delivery of PPM and specialist cleaning services in an efficient, professional and customer-focused manner.
Hours per week: Monday to Friday - 08:00 - 16:00
Purpose of the Role
Specialist Window Cleaning (SWC), part of the OCS Group, are currently recruiting for an Operations Administrator to join our passionate and driven team based in London.