The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.
Posted by Service Care Solutions - Housing • £33K/yr
Our client, a leading housing association, is looking for a Senior Complaint Officer to join their team and play a crucial role in managing and resolving customer complaints.
Introduction - Are you dedicated to providing top-tier customer service?
Do you excel in resolving complex issues and enjoy working in a dynamic environment?
Our client an award winning, leading provider of solutions in their industry who have long standing relationships with their clients and have become the preferred supplier in their industry are currently looking to recruit a Customer Service Executive to join their team.
Posted by Talent Sure Recruitment Limited • £23K/yr to £28K/yr
As a Customer Account Manager, you will be directly responsible for the collection of payments, in line with company policies and procedures when customers are both up to date and in arrears.
Our client, an award-winning fintech business is looking for a Customer Account Manager to join their team in the centre of Southampton.
They are passionate about customer service and proud that they have an 'Excellent' Trustpilot score of 4.9.