Posted by C&M Travel Recruitment • £35K/yr to £38K/yr
This global travel company are looking for an experienced Customer Service Executive to join their team, to provide exceptional service to customers from the time their booking is confirmed all the way through to their post-holiday experience.
This is a great opportunity for an experienced travel customer service professional with experience of working in a travel operations or a customer service-based role to join this amazing travel company.
This role will be working Mon-Fri 9am-5.30pm (flexi time available) Salary up to £38,000 homebased/Hybrid working with a range of company benefits and staff travel opportunities.
Posted by Seven Resourcing • £17.54/hr to £21.72/hr
The role
The Resolution and Response Officer is responsible for improving the effectiveness and quality of customer responses and are accountable for providing high quality and efficient customer responses, that reduce the risk of escalation to further stages understanding when to escalate issues to alternative teams.
General
Seven Resourcing are looking for a Resolution and response team officer to work with Havering Council.
This is a Full-time position, and we are paying £17.54 Paye and £21.72 umbrella per hour for this role.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
Answer incoming calls from our clients' customers to discuss and arrange suitable resolutions based on their personal circumstances and our clients' criteria.
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
General
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.