The Customer Services Manager is responsible for managing a high level of administrative support services for customers and field force, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This role offers hybrid working - hours are Monday to Friday plus bonus.
Posted by Source4 Personnel Solutions • £28K/yr to £35K/yr
Our client is looking for a dedicated and outgoing Customer Account Manager to manage high-profile key customer accounts and drive long-term business relationships.
This role is critical in ensuring client satisfaction, retention, and growth.
The ideal candidate is confident, passionate, and committed to delivering exceptional service to meet client needs and maximize business opportunities.
The Customer Services Manager is responsible for managing a high level of administrative support services, from initial contact through to the end of the contract terms.
The Customer Services manager will manage and contribute to projects and changes effecting the customer services environment, as defined by the Chief Operating Officer and/or business/regulatory requirements.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Posted by This is Alexander Faraday Recruitment • £40K/yr to £45K/yr
You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Are you looking for a progressive company?
An early Friday finish and an organisation that values its employees?