Posted by Infinity Recruitment Consultancy Ltd • £40K/yr
As Customer Office Manager, you will be responsible for the day to day management of a team who support claims management and service delivery for the business which includes the despatch of technicians across the UK, planning efficient use of workforce, materials and equipment.
Our superb client with offices based in Rugeley is seeking an experienced Customer Office Manager to join them on a full time permanent basis working 8.30am - 5.00pm.
Manage all inbound customer service enquiries via phone, email, and CRM system, ensuring a professional and efficient response.
Triage enquiries to the appropriate departments, including Account Managers, Customer Success Teams, and Technical Support, while handling general enquiries independently.
General
Major Recruitment Oldbury are delighted to be recruiting for a professional, forward thinking organisation in the Tamworth area, who are actively seeking an experience Customer Service Coordinator to join their busy office.
As a valued member of our supportive and friendly Finance Team, our Credit Controller will become part of a team of experts, and will manage 800 customers across three main debtor ledgers.
Are you an outstanding communicator with strong numerical and analytical skills, highly organised, well planned and a positive team player?
Your strong work ethic and great team spirit will be a perfect addition to our business.
Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.