We are seeking a dedicated and energetic Account Manager to join our Customer Service team, who will be the main point of contact for all client queries and concerns, and will ensure the highest level of customer satisfaction in the FMCG industry.
Our client is a well-established player in the FMCG industry with a large team spread across the UK.
With a strong focus on innovation and a commitment to delivering high-quality products and services, they are recognised for their dedication to customer satisfaction.
As Shop Manager, you will oversee retail operations, including managing the physical store and the e-commerce platform with responsibility for driving sales, ensuring excellent customer service, and optimizing operational efficiency across all channels.
Adecco Recruitment are currently recruiting for on behalf of our client,a Shop Manager for the Lancaster site of a well established and prestigious organisation that has sites throughout the UK.
Salary dependent on experience £35-45K per annum plus excellent benefits.
This is a busy and varied role, and a great opportunity to lead the small team of Administrators / Customer Service Advisors, in a business that pride themselves on delivering exceptional customer service.
I am partnering exclusively with my client based in Goosnargh, Preston, in their search for an Administration Manager.
Reporting into one of the Directors you will take responsibility for the following:
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
- To handle customer requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction.
- To ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
General
An exciting opportunity has arisen for a Service Advisor to join one of the best employers in the motor industry at their main franchised car dealership.