The postholder will ensure that patients' concerns or issues are addressed accordingly, working with the organisation to ensure an excellent customer service and contributing to efficient and effective solutions.
Role Duties
Leading investigations and subsequent resolutions of issues/complaints.
Role Overview
Salary: £30,000 - £37,500 per annum (Depending upon experience).
Assure Personnel are pleased to be working with a fantastic longstanding client of ours based in Billericay to recruit a Client Engagement Manager to join their team.
This role offer hybrid working with 3 days in the office and 2 working from home.
Our client partner with curious and driven individuals to challenge the status quo, engineering exceptional products that propel our clients forward.
The post holder will be responsible for ensuring a high level of customer service for our patients, ensuring queries are dealt with appropriately and efficiently.
We are looking to recruit an experienced Customer Service Representative to join our team, based at our Laindon, Essex Pharmacy.