The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
General
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Posted by Proactive Personnel Ltd • £25K/yr to £35K/yr
The Customer Service Manager will lead and manage the customer service function to ensure exceptional service is delivered to all customers.
Proactive Personnel are currently recruiting for Customer Service Manager for one of our clients in Miles Platting
This role will focus on setting clear service standards, responding to customer enquiries, overseeing daily operations, and implementing strategies to improve customer satisfaction, loyalty, and retention.
Posted by Page Personnel Secretarial & Business Support • £55K/yr to £60K/yr
The customer service manager will be responsible for leading a team to deliver exceptional customer service within the Manufacturing / Distribution sector.
The role requires the successful candidate to drive service improvements and ensure customer satisfaction across Europe.
Our client is a prominent player in their area, boasting a workforce of over 1000 employees.
This position will include some sales responsibilities; however, the primary emphasis will be on providing exceptional customer service to our customers and support to our account managers.
Keep the department running efficiently and profitably, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Candidates should have experience in excellent customer service and promote this idea throughout the factory.
Posted by This is Alexander Faraday Recruitment • £40K/yr to £45K/yr
You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet customer expectations.
Are you looking for a progressive company?
An early Friday finish and an organisation that values its employees?
Posted by Lucy Walker Recruitment Ltd • £25K/yr to £28K/yr
They are looking to grow their account management team and are looking for an experienced Account Manager who can join and manage a large portfolio of clients.
Our client are a growing FMCG company who sit within the convenience products sector.
Whilst managing your active accounts, you will be keeping in touch with all existing clients, replenishing orders, upselling, and then onboarding new accounts daily.