My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
A rapidly growing tech start-up which is aiming to make it easy to reach and connect support professionals to help employees is looking for a Customer Success Manager!
You will support clients with basic queries and provide excellent customer service.
You will be instrumental in a growing organisation, supporting and onboarding new suppliers being responsible for obtaining all relevant information, documentation and completing the vetting process.
We are looking for an experienced Contact Centre Manager to join an existing project and deliver excellent customer service results for our end client.
The contact centre provide support to customers applying for mortgages as part of the government Help to Buy mortgage scheme so experience within Mortgages would be a distinct advantage.
The rate on offer is between £550-£700 inside IR35 (via an umbrella company) dependant on experience.
Our client is seeking a Customer Sales & Service Manager on 12 months MAT Cover to join their dynamic team.
They are looking for someone who can provide exceptional customer service through inbound and outbound calls, while also supporting their office team to ensure customer satisfaction.
Own mode of transport is essential due to location.