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Field Brand Ambassador Manager About the Role As a field brand ambassador manager you will be responsible for managing, training & inspiring a team of Brand Ambassadors/City Managers who would be expected to deliver an exceptional product experience through engagement with adult smokers/dualist/nicotine pouch users and executing POS Material Incentives within stores. This role is fundamental to the success and continuation of the product launches as well as supporting in store activation & brand advertising. The ideal candidate Will have relevant experience in participating in ambassadorial/promotional/ event programs or will have a background in being in a customer-facing environment or managing & inspiring a field based team. This role will report into the companies directors & also working with managers within the business. Key Responsibilities Provide day-to-day reporting/feedback ensuring all administrative tasks are completed ie: KPI tracking, consumer insights, in store incentive results & ensuring all store incentives are reported & paid out correctly. Managing the City managers/Brand Ambassadors ensuring they are keeping on top of their incentives, administrative tasks & also keeping in touch with the market. Coming up with incentives for the retail stores to drive field activation, brand awareness & using these to come up with fruitful incentives for the internal city managers. Represent the company with the utmost of professionalism, presentation and enthusiasm, ensuring we are following all regulatory and age gating guidelines. Gather, collate and report back on competitor products to include, market share, pricing and availability. Your Profile Strong with administration & reporting Experience of managing & motivating a team. Ability to travel Nationally Comfortable approaching B2B & B2C customers Ability to interact face-face with consumers in a friendly and engaging manner Establishing and maintaining working relationships and store management Must be fluent in English (Speaking, writing and reading) Strong resilience and desire to drive continuous improvements and operate in a changing environment with a great adaptive personality Ability to build and develop collaborative relationships - internal and external Make it happen personality who can get things done fast - Ability to problem solve and think on your feet A full UK driving license and own vehicle is required for this role - field based