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About the role A fantastic opportunity is available for a Brand Expert to join our team at Sytner Tamworth As a Sytner Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of BMW, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment. A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service. We offer extensive training to allow you to develop expert knowledge of the BMW Brand. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work Business social events At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on... We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Data Quality Manager £35,000 bonus Hybrid Staffordshire offices A new opportunity has opened up with an Independent Finance specialist that is looking to bring in a Data Quality Manager to enhance & maintain the quality and the consistency of the customer transaction & marketing data. This is an opportunity to provide improvements to the quality assurance process, while establishing data management to a robust standard that align with the business objectives. Key Responsibilities: Data Management- you will hold responsibility for designing and maintaining a data management policy and process that will reduce duplication, enhance data capture accuracy and maintain data security and compliance. Staff engagement & Training - you will be an ambassador for the data standards and practice and work with staff across the business to make sure they understand the importance of quality data and their part in managing it. Quality standards- reviewing data capture across departments to make sure that data practices are being followed and identifying areas for improvement. This will be fed back to quality assurance. Identifying sales opportunities- working with marketing, you will use data to identify opportunities for customer retention and lead generation opportunities for the business. Analysis- analyse data to look for trends and insights that can benefit the business and improve efficiency of process, providing reports into the senior management team. Qualifications and Skills Required: Bachelor's degree in a relevant field (Data Management, Marketing, etc.). Experience with data analysis, quality assurance , or campaign analysis. Familiarity with tools like Google Analytics or CRM systems. Strong communication and training skills. Understanding of quality assurance and quality control from a data and product perspective. If you are looking for a new opportunity and feel like you have the experience required, then we would love to hear from you! APPLY NOW to be considered or feel free to get in touch.