We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
This is a full time role working 36.75 hours per week with shifts Sunday to Thursday 12.30-9pm
About the role
We are looking for someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
We have another new position available here at Ruby Energy for a data driven Dialler Analyst to join the growing team here at our offices in Fleetwood.
The Dialler Analyst is responsible for assisting the outbound dialling system, ensuring that it operates efficiently and effectively to maximise agent productivity and enhance customer experience.
The role involves monitoring system performance, analysing data, optimising dialling strategies, and troubleshooting any issues with the dialler system.