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Consult Construct Limited are a leading multi-disciplinary firm providing professional construction services. This is a great company to work for, supportive and with a positive team ethos. We are based in modern offices within a beautiful country setting, just outside Faversham in Kent. We also have satellite offices in London and Orpington. Overview We are looking for a HR Administrator to join our existing admin team and provide support to the Management Team in a range of HR duties. You will be a confident and organised person, who pays great attention to detail. You will have previous recent experience working in a HR role, preferably you will have CIPD or similar qualificaiton, and a good knowledge of HR practices and procedures. Must be a team player, and able to undertake a range of HR duties to support the team of approximately 30 staff, including Admin, Surveying, Architectural and Senior Management Teams. This position is office based at our Faversham office. Full-time, preferred but part-time will be considered, Monday to Friday with a minimum of 24 hours. The Role Include, but not limited to: - Maintain accurate and up-to-date employee records, including holidays, sickness/attendance, return to work paperwork, training records, agreements, contract updates, statutory processes etc Answering HR queries from staff. Assist with recruitment across the company, including creating and placing job adverts, across various platforms, including social media channels. Arrange interviews, obtain references, check qualifications, right to work in the UK etc. Processing new employee documentation, such as offer letters, employment contracts etc, using an in-house HR system. Co-ordinate and schedule new employee onboarding and undertake inductions. Process leavers, including the offboarding process. Organise staff training and development events, in-house and external, and ensure accurate recording of training and CPD Hours. Assist with the Annual Staff Review process, and quarterly PDPs, including taking minutes of meetings and recording HR file notes. Liaise with team leaders to arrange formal HR meetings and ensure the correct paperwork is in place. Maintain and update in-house library of HR documents, including job descriptions, HR Policies and Procedures. Periodically assist the wider admin team with general office admin duties, including answering the telephone, taking messages, and dealing with enquiries. Assist with organising company, staff and client events Ensure the company's Quality Management System standards are followed (ISO 9001 / 14001 / 45001). Including maintaining and updating the Approved Lists, logging CPD hours, and updating Policies and Procedures Accurate typing of various documents, using Word and Excel Updating electronic project information system, where required. Miscellaneous admin tasks, on an ad hoc basis, for the various teams, on project and company matters, to ensure smooth running of the business. Person Specification Previous experience of working in a HR team is essential. Ideally you will have a formal HR Qualification and/or a good working knowledge of HR practices and procedures. Excellent communication skills, both written and verbal Ability to handle confidential information with tact and discretion. Excellent attention to detail and the ability to multi-task with ease. Good IT skills and competent with Office 365 programmes. Accurate typing skills with excellent English grammar. Above all be a team player who is happy to muck in and assist with any tasks which are needed. Details and how to apply Permanent position, full or part-time (min 24 hours Monday - Friday) Competitive salary, according to experience Discretionary profit-related bonus, after qualifying period. Private Medical Insurance Cycle 2 Work Scheme and Electric Car Scheme Flexible hours around core hours - Monday to Friday 25 days holiday, plus your birthday off Regular team building and social events. Workplace pension Annual Training Budget Absolutely no agencies or unsolicited approaches from anyone other than direct applicants please. To apply - please send CV Covering letter explaining why you are suitable for this position Two referees who may be contacted prior to commencing work. Only successful candidates will be contacted for interview at Stage 1. Consult Construct are an equal opportunities employer and positively encourages and welcomes applications from all suitably qualified and eligible candidates.
If you're seeking a role where you can really make a difference and support vulnerable people then we have the perfect opportunity for you. You'll receive excellent training from the Trainer who said "It's genuinely a Great place to work" and a Recruiting Manager who said they "like making a difference and supporting people with the process as well as seeing people grow in their careers". The company you'll be working for have incredible Company values, visions and goals. They also believe in each individual employee being valued and encouraged to develop their career within this company. Job Title: Helpline Coordinator Location: Dover, Kent Hybrid working: This position will be office based during your training for 2 weeks. There is the potential for a hybrid working pattern which is reviewed on an individual basis. Duration: 9 month FTC initially, the role is then made permanent for successful candidates. Start date: May 2024 Salary: £24,603 rising to £27,700 after completing a 6 month probationary period Benefits: 25 days Annual leave 8 Bank holidays Free parking 8% Employer pension contribution Flexibility and work life balance Enhanced family friendly provisions Additional holiday entitlements Perkbox benefits Non-contributory pension scheme Hours: 8am-8pm, 35 hours a week. You'll be allocated hours on a 2 week rota basis Week 1: 8am-4pm. Week 2: 10:30am-6:30pm. Week 3: 12pm-8pm. Week 4: 9:30am-5:30pm. Your team: You will work as part of a vibrant and committed team which is expanding in number, to continue the excellent work it does in supporting individuals and families. The advice line plays an integral part in providing advice, guidance, and support via the telephone helpline service. The work is extremely rewarding, by empowering people in real need, sharing information and providing them with the tools to support them through the process. You will be working in a supportive environment, receiving in-depth training on regulatory standards and procedures as well as committing to good practice. Your key responsibilities as a Helpline Coordinator would be to: Efficiently and empathetically handle inbound calls from clients, working as part of the helpline team in an ever changing, fast-paced setting, dealing with varied queries, offering support, compliance with all applicable and regulatory requirements, policies, and procedures to provide the correct advice and guidance ensuring resolution at first point of contact Work closely with colleagues and other departments within the organisation, to ensure applications for support are dealt with accurately and swiftly Support clients following complex safeguarding disclosures, raising any concerns with the relevant departments and authorities adhering to set procedures Provide an exemplary professional service through active listening, verbal, and written communication to both external and internal clients Work collaboratively as part of a team to achieve organisational targets and KPI's Attend regular coaching/mentoring sessions, 1-2-1's, team meetings, training, and appraisals Keep full, concise, and up-to-date records and complete case follow up within the requisite time scales and undertake any necessary administrative tasks in relation to the work Skills and experience required; Proven experience providing exemplary customer service skills/background Demonstrable experience of working in a pressured environment and meeting deadlines The capability to multitask using multiple systems at once whilst communicating verbally High attention to detail and working systematically particularly in accurate record keeping and timely records High level of motivation, resilience, and emotional intelligence The Recruitment process: This post is subject to a DBS check You'll need to be able to provide documents to show your right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc. Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment. Interview process: 1 Face to face Interview, we'll help you prepare fully. Next steps: If you have the above skills and experience then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.