As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
The role will involve providing a high level of administrative support to the Chief Operating Officer/Clerk to Council, and the Deputy Clerk to Council who support the governance function.
To be successful in this role you will be a competent and experienced Administrator who has experience supporting Executives and taking meeting minutes.
We are currently seeking a professional, articulate and organised Administrator/EA who plans meticulously, has excellent attention to detail and is available to commence work mid-August for a period of 12 months.
In this role, you'll oversee the day-to-day operations of our IT Help Desk, manage and mentor a team of IT Engineers, and ensure the smooth functioning of our IT infrastructure.
We are looking for a dedicated IT Operations Manager to join our team.
ARE YOU THE ONE
Are you passionate about making a real difference in IT service delivery and operations?
Covering supply chain, properties & facilities management, health & safety and IT.
Including any special Operations projects in the Group.
To drive group operations of the company and lead UK and international Operations and oversee US Operations and Thailand Operations to ensure effective running of the functions.
To manage the IT needs of the business across all international group companies, ensuring high availability of service, security and compliance are maintained whilst controlling costs and driving forward IT based improvements.