This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties, whilst protecting their information through our GDPR and data protection guidelines.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
My client who are a successful Debt Recovery Agency are looking for an Customer Service Advisor to join their team - Previous experience in a collections environment would be an advantage but not essential as full training will be given.
This is an exciting opportunity for an ambitious candidate looking to start their career or looking for a change.
We are working alongside a prestigious International Bank based in London who are on the search for someone to come in on a 6-month Fixed Term Contract to assist the private banking team.
The role holder will be responsible for providing administrative and operational support to the Private Banking Relationship Managers and their clients.
Job Accountabilities
Support Relationship Managers with new account applications.
As a frontline Customer Service Advisor, you'll serve as the initial point of contact for all customer queries, ensuring a high level of service at all times.
We are excited to be recruiting for an opportunity with our local client, as they're looking individuals to join their Customer Service team.
Handling any issues / queries, whilst keeping internal systems up to date