As a Fraud Complaint Customer Service Associate, you'll investigate complex complaints across our fraud team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and have past experience coach and developing a team.
You'll have a team of complaint handlers to support developmentally and coach.
As a Complaint Handler, you'll investigate complaints within our debit and fraud team, taking ownership of the end to end process to complete the investigation.
You'll need to have excellent written and verbal communications skills, be detailed orientated and work at pace.
Any experience working with complaints is desirable.
Experience of working in a customer-obsessed role preferably from a Business to Business perspective although not essential
The purpose of this role is to provide an exceptional experience to our Brokers and Solicitors across both telephony and webchat, enabling them to achieve their ambitions and meet their clients mortgage needs whilst contributing to the Life Moments commercial ambitions.
To hit the ground running it's essential that you have some of these skills and experiences too:
Join our dynamic team as a Finance Analyst within the Treasury division of our Shared Services Department.
We're seeking an experienced Analyst to contribute analytical expertise and meticulous attention to detail to streamline processes and provide valuable insights for optimising workflows.
So, why Parkdean Resorts
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK's largest holiday park organisation, we can offer:.
We are excited to announce an exceptional opportunity for a Finance Business Partner to join our dynamic Rental Operations team.
By building robust relationships, you will act as a trusted adviser, significantly enhancing decision-making processes to ensure the sustainable success of our business.
In this pivotal role, you will collaborate closely with the Northgate Senior Finance Business Partner to deliver insightful financial advice and analytical decision support to the UK Operations Director and their management team.
Supporting the Head of Finance Shared Services this is a fantastic opportunity to work closely with the Finance Leadership Team, managing a team of 30 through six direct reports, encouraging a culture of high performance, professionalism and respect, driving improvements in the overall finance service and culture.
Our client is a well know and successful UK leisure operator, highly profitable and with a turnover of c.£500m.
It operates a centralised shared service finance function from its North East headquarters and is maximising investment in its development - team members, processes and technology - developing a continuous improvement framework to build a culture of excellence and innovation.
Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Sales ledger control ensuring cash received and allocated in a timely manner.
Purchase ledger control ensuring the purchase to pay process runs efficiently, daily invoicing.
General
Due to an increase in business, we require an experienced Finance Assistant to take an important role in the day to day running of the finance department across our group.