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Your new company Join a highly esteemed institution nestled in the City Centre of Bristol on a temporary basis that is known for its rich history and forward-thinking culture. Your new role In your new role as an interim credit controller, you'll play a crucial role in their project focused on reducing their customers debt. They're looking for someone who can effectively manage debt-related communication with their specific clientele of customers. Responsibilities include but not limited to: Direct Communication: Under the guidance of the CC Manager, you'll engage directly with this firms clientele to follow up on outstanding debt. This will involve using both email and telephone channels. Data-Driven Approach: You'll utilise data to identify debtors who require contact, ensuring timely and effective communication. Clientele Queries: When they have questions about debt and debt management, you'll be there to provide clear and helpful responses. Commercial Debt Management Support: As needed, you'll assist with commercial debt management processes. What you'll need to succeed Credit Control Experience: Previous experience in credit control is essential. Flexibility and Adaptability: You'll need to work flexibly, adjusting to changing priorities as necessary. Sensitivity: An understanding of the clientele's priorities is crucial, especially the delicate balance between income collection and the customer's well-being. Effective Communication: You'll communicate authoritatively yet sensitively with debtors, helping to resolve complex payment issues. Comfort with High Volume: Working at a fast pace and handling a high volume of telephone contact should be second nature to you. Available at Short Notice: You should be available immediately or able to start within a week. What you'll get in return Up to £15 per hour Excellent firm to have on your CV 1 day a week in office, 4 days from home What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. INDHAF Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk