Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.
Hybrid Working: 2 days per week in the office after the first 2 months.
Rotating shift pattern with 7 hour shifts starting from 8am and finishing at either 4pm, 5pm or 6pm.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.
As a Customer Service Administrator, you will play a vital role in supporting customers manage stocks and shares investment, pension investments and savings accounts.
Hybrid Working: 2 days per week in the office after the first 6-12 weeks.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.
As a Customer Service Administrator, you will play a vital role in supporting customers manage stocks and shares investment, pension investments and savings accounts.
Hybrid Working: 2 days per week in the office after the first 6-12 weeks.
Weekly shift rotations of: 8am-4pm / 9am-5pm / 10am 6pm / 11am 7pm and 12pm to 8pm (1 hour for lunch) and two ten minute comfort breaks, One AM and one PM .
To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.