Out client is recruiting for a highly motivated and experienced Business Continuity Manager to join their team on a temporary basis for 2 months, with the possibility of extension.
The successful candidate will be responsible for developing and delivering a set of effective Business Continuity (BC) arrangements, working closely with the business to capture and reflect relevant detail within the Service-Level BC Plans, as well as developing the supporting collateral including training materials to support the organisation.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
We're looking for a Customer Service Coordinator to join a local company based in the heart of the Maylands estate in Hemel Hempstead on an initial ongoing temporary basis but with a view to moving into a permanent role in the near future if desired.
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