Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available.
The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a customer booking service in an effective and cost-efficient manner.
Duties
Assist Line Manager in achieving maximum customer satisfaction in accordance with organisation plans and targets.
The Sales Manager will adopt a strategic approach to advance the Checks Direct brand and enhance sales revenue, playing a pivotal role in Business Development and Team Leadership.
Who are we
We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.
Our client is a UK bank with the culture and spirit of a fast-moving, disruptive tech company who are looking to recruit a Business Onboarding Specialist to join their office in either Cardiff or Southampton 3 days per month and the remaining time home based.
You will join our clients fast-paced and ever-evolving Business Onboarding department as one of their Subject Matter Experts.
The role will pay a competitive base salary and comes with a range of benefits and we have both full and part time roles available.
Work as key management figures with responsibility for the effective daily operations of their team including recruitment, onboarding, training and development activities.
Ensuring quality and performance levels meet and exceed expectations on challenging service lines.
Operate on the front line of service delivery within a busy 24/7 contact centre environment working with some of the countries well know charities as well as smaller key charity, government and 3rd sector organisations.
Hoop Professional Services has an excellent opportunity, for an experienced Administrator, to join a highly renowned organisation, on a part time basis (17.5 hrs), based in Cardiff, for 3 months.
As the Sales Coordinator you will be the first point of contact for our customers and will be responsible for managing the order process from initial receipt to delivery.
Do you enjoy working in a fast-paced environment, coordinating tasks and making sure we deliver an exceptional service to our customers.
This is a fantastic role for someone who enjoys autonomy, thrives in a fast paced environment, and it's a stickler for detail and organisation.
Robert Half are currently recruiting a Customer Service Manager for a scale-up business in Cardiff.
The successful candidate will spearhead the management and guidance of a dedicated team of Customer Care Consultants.
Your role will involve communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in the customer experience.