In this role, you will manage a high volume of transactions using various communication methods, such as telephony and web traffic, for a facilities management Helpdesk using a Computer Aided Facilities Management (CAFM) system.
About The Role
We are currently seeking an enthusiastic and highly organized Helpdesk Coordinator to provide excellent support to both our internal and external customers through the OCS Helpdesk.
Domus are on the lookout for a Registered Manager to take the reins of a well-established residential service in Burton on Trent in need of turnaround.
You will work proactively to build effective working relationships with Local Authority practitioners, families/carers and other stakeholders and your strong vision and coaching approach will enable the development of your team and service.
This is a specialist residential service that supports a small number of adults and older people with Learning Disabilities and Autism.
As an Area Manager of circa 20 stores across parts of the East and West Midlands you'll be leading your stores to harness the excitement of that change and position our client as a service provider not just for the here and now, but for the future.
Our client's stores are changing.
They're changing because customers expectations and needs are changing fast.