Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
Posted by Central Employment Agency (North East) Limited • £45K/yr
Client Services Team Manager role profile
As a Client Services Manager, you will drive customer satisfaction and retention through exceptional service and strategic account management.
You will analyze client needs, provide tailored solutions, and build strong relationships to ensure long-term success and growth.
General
Central Employment are delighted to be working in partnership with a leading UK digital communications, transformation and fulfilment organisation, as they look to recruit an engaging Client Services Manager, operating from there Sunderland facility.
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide.
At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of 80.
About the role
As a Client Director you will be responsible for facilitating the acquisition of new name customers, of the appropriate profile, and delivering new lines of business wins within specified existing customers.
We have an exciting opportunity for a hard-working and personable person to join the team as our new Customer Support Specialist.
You will be required to provide excellent customer service and day to day handling of all existing policy holder requirements post sale and pre renewal for our Delegated Authority, Property Owners & Household products.
You will take relevant actions to ensure we retain the business at every opportunity by enhancing the customer experience.
At SGS, we believe in rewarding our employees for their hard work and commitment.
SGS provide the world's most comprehensive range of integrated inspection, testing, certification, and advisory services, powered by the latest technology and digital tools.
Our global network of experts supports our customers by helping them to meet increasingly complex regulations and standards.
The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries.
For this particular role you must have a successful proven background in developing business within Microsoft Azure solutions on behalf of a Managed Services Provider.
As a Business Development Director you will be responsible for seeking out new business opportunities and delivering new customer wins within the middle and upper segments of the SME market.
General
This is a home-based role with some travel required when necessary.
As the Mortgage Manager, you'll lead 8 branches across Middlesborough up to Durham, guiding the existing team of Mortgage Advisors to excellence while expanding the team further.
You'll recruit, manage, and mentor a team of Mortgage & Protection Consultants across multiple successful Bridgfords Branches.
An exceptional opportunity has emerged through natural growth for an experienced Area Mortgage Manager to join us.