A well-established business is looking for a Business Support Manager to ensure that all departments are supported in accordance with necessary legislation and the organisation's policies and procedures.
You will be responsible for managing sensitive information, deputising for the Senior Managers at meetings, and overseeing support services.
Along with a competitive salary, you will also receive 30 days annual leave plus Bank Holidays, flexible hybrid working.
The successful Business Support Manager to take overall responsibility for the portfolio of Vertical Sliding products ensuring all customer service training, product knowledge and customer relationship needs are met.
The role will involve
Provide first-line escalation support to the team for any difficult customer issues; taking these through to resolution or escalating to the Customer Services Manager when appropriate.
To support the CSD team in providing excellent customer service on Caldwell & Vertex products, through training, building customer relationships and providing product knowledge support.
Innovative and forward-thinking digital company is seeking a passionate and operational Customer Support Manager to lead and enhance their customer support and tech support teams, ensuring that their community receives an unparalleled service.
As Customer Support Manager, you will provide strategic direction while offering hands-on support to create memorable and delightful member experiences.
In this pivotal role, you will be at the heart of the company's mission, fostering a customer- centric culture.
Their team is their greatest asset, and they are looking for someone who can help them create a vibrant and efficient workplace where everyone feels valued and connected.
My clent is a small company with big ambition, and they believe in making a real difference in everything they do.
They have a close-knit and ambitious team fuelled by the company core values and a passion to do things differently!
Our client is seeking an experienced Office Manager/Business Manager to be accountable for all administration of their four business units ensuring efficiency and overseeing administrative activities that facilitate the smooth running of the office environment, supervising the business administrator, organising people, information and resources.
General
The successful candidate will be responsible for leading the administration of the four business units.
Commercial, IT & Op's, Finance and HR and the management of Quality Control, Quality Assurance of ISO27001 & ISO9001 framework.
To provide key business support to the operational business across multiple teams & locations in key areas such as administration & reporting.
The Business Support activities will comprise approximately 70% of the post holder's time with the remaining 30% on administrative tasks for non-operation departments.