Business Manager
Management
Our client is seeking an experienced Office Manager/Business Manager to be accountable for all administration of their four business units ensuring efficiency and overseeing administrative activities that facilitate the smooth running of the office environment, supervising the business administrator, organising people, information and resources.
Administration overview
The successful candidate will be responsible for leading the administration of the four business units. Commercial, IT & Op's, Finance and HR and the management of Quality Control, Quality Assurance of ISO27001 & ISO9001 framework. You will be responsible for policy, process and control implementation, monitoring and adherence using the Policy, Process and Control spreadsheet, including document control (formatting, version control, filing and maintenance). You will also be responsible for the Health & Safety Policy and supporting processes and controls as well as supporting the Monthly Management and Board Meetings by taking minutes, and ensuring information is prepared and accurate ahead of reporting requirements for the meetings. The role will also include the management of Onboarding and Offboarding of Internal and External resources. You will be responsible for Office Environment management and Client Relationship Management (CRM) maintenance.
Commercial
You will minute the Monthly Management meeting and manage the Management Action Log, sense check and proofread commercial proposals, final reports, business and marketing literature and manage the Commercial administration through the engagement lifecycle. You will be reporting CRM and manage and support internal and external events to include webinars, exhibitions and client meetings.
IT & Op's
This will include the management of ISO framework and reporting, management of MS Dynamics System implementation and point of contact for Go Live (super user) as well as management of key suppliers.
Finance / procurement
You will support the Finance Manager including the administration of Accounts Payable and record keeping.
HR
This part of the role will include the management of Onboarding and Offboarding of Internal and External resources, management of the Health & Safety Policy and supporting processes and controls and management of the Business Administrator & Self
Additional duties
Fire Marshall - (training provided)
First Aider - (training provided)
Health and Safety Manager (training provided)
Skills
You will be reliable and discrete as you will often deal with confidential matters. You will have a growth mindset and be intellectually curious always and everywhere.
You will have excellent organisational and time management skills as well as attention to details and
strong IT, administrative, research and management reporting skills. You will have a strong knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, SharePoint) and Pipedrive and Quickbooks an advantage. You will have excellent interpersonal, oral and written communication skills with the ability to converse at senior level and strong negotiation and relationship building skills. Project management skills are also required.
Monday - Friday, 9am - 5.30pm and office based.