We have a fantastic opportunity to join our growing business as a Device Analyst!
Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
An opportunity to join an innovative and rapidly growing training provider, we are looking for an experienced Business Support Assessor to join their successful team.
You will be responsible for the delivery of Business Admin, Customer Service, Team Leading and Management apprenticeships (including functional skills) to a caseload of learners.