Within this role you will be responsible for incident management.
This includes logging incidents, triaging an assignment, managing the resolution of an incident, and communicating with internal teams and 3rd parties to provide updates on the incident.
General
Reed Talent Solutions are working in partnership with Fujitsu on the search for a Field Resource Controller at their Bracknell site.
We are seeking someone with energy and enthusiasm to join our Learning Supervisor team.
Full/Part Time will be considered - fixed contract for one year, with the possibility of becoming permanent - 31 hours, 15 minutes per week, term time plus five additional days (to include INSET days)
The successful candidate will play a crucial role in maintaining the standards of learning within the school through supervising lessons that have been set by a teacher in their absence.
You will be liaising directly with on-site engineers to assist them resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer.
What is the purpose of the role
As a 1st Line Support Technician, you will be adding value to an existing technically diverse team of engineers, with a right 1st time attitude.
General
Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Technician at their Bracknell site.