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Your new company This start-up that has been going for over 10 years now has grown from strength to strength, offering risk management services across a variety of different sectors. Due to continued growth in their UK and International business, they're now looking for several Account Managers to manage their customers.This start-up that has been goingfor over 10 years now has grown from strength to strength, offering riskmanagement services across a variety of different sectors. Due to continuedgrowth in their UK and International business, they're now looking for severalAccount Managers to manage their customers.Your new role Your day to day will be responsible for looking after a group of clients within a particular sector. You will deal with any queries that they may have as well as reporting back internally on their clients usage of the businesses services. Occasionally, you will be required to visit clients on site at their offices and to present reports/pitch the services of the business. Your day to day will beresponsible for looking after a group of clients within a particular sector.You will deal with any queries that they may have as well as reporting backinternally on their clients usage of the businesses services. Occasionally, youwill be required to visit clients on site at their offices and to presentreports/pitch the services of the business. What you'll need to succeed You will have managed clients ideally within a B2B service environment. You will need to be flexible and able to travel to see clients 2-3 times per month (mainly in the south-east) and be a good problem solver. You will need a driving licence and access to a car. Expenses will be covered. You will also be a great team player as this role is a key link between different departments internally.You will have managed clientsideally within a B2B service environment. You will need to be flexible and ableto travel to see clients 2-3 times per month (mainly in the south-east) and bea good problem solver. You will need a driving licence and access to a car.Expenses will be covered. You will also be a great team player as this role isa key link between different departments internally.What you'll get in return In return, you will be offered a salary between £35,000 - £38,000 depending on experience, with a 20% bonus. You will work on a hybrid working policy of 3 days on site and 2 days at home. There is plenty of parking. 25 days holiday plus the bank holidays and there is a sickness and compassionate leave scheme too.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Account Manager We are searching for a brilliant candidate to fill this fantastic vacancy with this forward-thinking and rapidly expanding collaborative organisation. They are looking for an exceptional professional with customer success experience who builds relationships with ease and has exceptional attention to detail. Customer Account Manager Responsibilities As the Customer Account Manager your responsibilities will include: Build and maintain excellent working relationships with key customers Deliver outstanding customer service to ensure customer's engagement and maximise customer success and service delivery Provide critical data analysis and advice on products and service Ensure the successful completion of the onboarding process and remaining within the system during renewal Ensure accuracy and timely progression of client accounts with assistance of customer service department Develop progress plans and tools for clients to track solutions Ensure escalations are delegated appropriately Promote the ethos of the company and provide first-class service to clients Customer Account Manager Rewards Alongside a competitive salary, the Customer Account Manager will receive the following benefits: A performance related bonus 25 days holiday per annum Regular social events Company credit card, laptop and mobile Flexible working arrangements Flexi Friday Refer a Friend scheme Company pension scheme and sickness/compassionate leave scheme Free parking on site The Company Our client is a forward-thinking and rapidly expanding organisation. They have a hardworking but friendly team with a lot of personal development and progression opportunities. Customer Account Manager Experience The successful candidate will be able to demonstrate: 3-4 years experience in a B2B service delivery role Able to manage key relationships with stakeholders providing exceptional customer service A team player, results-driven and tactful when dealing with customer issues Excellent time management and communication skills A valid driver's licence and access to a car Tech-savvy, analytical approach to data and used to working on CRM systems Energetic, enthusiastic and a willingness to learn and problem solve Location Our client's lovely office is based in Oxford with free parking onsite. This is a full-time, hybrid role, working ideally 2-3 days in the office. How to Apply for this Customer Account Manager job If you would like to find out more about this excellent opportunity, then please apply online today! We aim to respond to all applications within 48 hours. Allen Associates is a leading recruitment company in Oxfordshire recruiting for Marketing, Finance, Human Resources and PA/Administrative roles. Allen Associates operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies please visit www.allen-associates.co.uk and follow us on Twitter, LinkedIn and Facebook. For our latest vacancies follow our Jobs on Twitter