If you're eager to make an impact and thrive in a dynamic environment, apply now!
Are you OSCA Technology Ltd's next Customer Service Advisor
We need someone to join our highly skilled team in Nottingham, becoming the first point of contact for our valued customers and delivering exceptional service with efficiency and care.
To provide excellent customer service in mortgage administration and manage accounts in arrears by supporting customers and finding suitable solutions.
General
Manage all accounts with overdue payments, maintain regular communication, and offer support.
You will be expected to manage the home in the absence of the Manager/Deputy Manager.
You will be expected under the direction and supervision of the Manager/Deputy Manager, to participate as a member of the caring team to ensure that service users receive the highest standard of care.
Responsibilities
To be able to assess the health of the service users and call for G.P visits, district nurse visits or emergency aid.