As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
We are currently looking for an Assistant Manager to join our team.
Assistant Store Manager - Cwmbran Store - Base salary of £24,000 with the potential to earn up to £34,000 with On Target Earnings - Deputising for the store manager, running the shift in their absence, training colleagues and helping our customers choose the right products for a great night's sleep!
You would play a significant role in helping us to achieve our vision, being a key player in moving our business forward, with your natural ability to set an example for the team to engage, inspire and offer advice to our customers to ensure they choose the bed that suits them best!
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Liverpool on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Birmingham on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Gateshead on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Bolton on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Derby on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
An exciting opportunity has arisen to join a busy Dealership as a Service Advisor in Bradford on a temporary basis
Previous experience in a Service Advisor position is essential, as you will be the first point of contact for the Service Department and as such you need to have an excellent level of communication and presentation.
Hourly rate between £18.00 and £20.00 per hour - 45 hours per week
Keeping an eye on costs and profitability through management reports while driving sales targets.
Working with the Store Manager, you will inspire your team through a customer led approach and a focus on continuous improvement to deliver company strategy.