Act as first point of contact for the IT user community.
Delivering excellent IT Support services to the user community across the Group sites.
Work on specific projects within the Technology Transformation Programme and then share the knowledge and skills you acquire with the rest of the team.
The purpose of this role is to provide an excellent IT service to Thames Water Employees and Contractors, using different communication channels and providing onsite support through our Digital Drop-in Clinics at Primary locations.
As part of our award-winning team, you'll help the business become an intelligent, connected organisation to deliver our digital transformation and turnaround as part of the Service Desk team.
As a team, our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do.
This position requires strong computer skills, excellent phone etiquette, and the ability to manage multiple tasks simultaneously.
The successful candidate will play a crucial role in supporting the daily operations of our business, ensuring that administrative tasks are completed efficiently and effectively.
We are seeking a highly organised and detail-oriented Business Administrator to join our team.
Handling customer enquiries via email and telephone in a timely and professional manner.
General
The Technical Sales Advisor is responsible for generating quotations and drawings from customer enquiries.
You will be self-motivated, organised with the ability to adapt to change and prioritise to suit ever changing demands in a relaxed, and professional office environment.