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POST TITLE: Office Manager/PA HOURS: Full-time (40 hours a week) RESPONSIBLE TO: Deputy CEO SALARY: £35,000 per annum Job Purpose To provide administrative support to the Deputy CEO with management of certain key functions for the business Outline of Primary Duties PA/EA Duties Provide diary management support to the Deputy CEO Report writing / reviews Support construction process for new crematoria and COLC. Provide administrative support to all online memorial sales Book venues, meetings and events Provide administrative support to all Memoria board meetings including preparation and management of monthly board packs. Take meeting minutes as required Assist Deputy CEO with private engagements, personal shopping and medical appointments Complete general research tasks both in industry and non-industry related tasks. Organise travel support for all senior and relief managers. Supporting our planning team with all administrative tasks to do with planning applications, legal challenges etc. Support directors with the compiling of monthly expense claims. Marketing Duties Assist with the management of website content Assist any change to marketing material - managing the sign off process Work closely with Senior team to ensure that content is appropriate Office Management Duties Assist with the management of the Company fleet including: o Insurance o Servicing o Fuel card allocation o Tolls and charges Ensure that the office has supplies for catering, cleaning etc Manage any requirements for building maintenance Manage off-site archiving process Authorising invoices for cleaners, archiving Key Competencies High level of Word, Excel and systems experience Good communication skills Initiative and the ability to prioritise / manage own workload Adaptability Integrity, sensitivity and commitment Attention to detail
Butler Rose is looking for a proactive and customer-focused IT Support Technician to join a friendly team to provide 1st and 2nd line IT support. The successful candidate will offer excellent customer service on various computer applications and platforms. You will troubleshoot issues, provide advice on appropriate actions, and assist with general duties assigned by the IT department. Key Responsibilities: Receive, log, prioritise, allocate, and resolve Service Desk/Remote Managed Service alerts/calls from end users. Discuss reported problems with customers, gather relevant information, and guide customers through diagnostic procedures to identify the root cause of issues. Escalate unresolved incidents to internal resolver teams and third-party suppliers. Keep end customers informed of the status and progress of incidents and requests in a timely manner. Research, isolate, and resolve routine customer problems, escalating more complex issues to internal resolver teams and third-party suppliers. Handle all calls in accordance with defined Service Level Agreements and current Customer Service procedures. Utilise Service Desk/Remote Management tools, reference materials, and other resources effectively to aid problem resolution. Build, configure, and deploy new desktops, laptops, mobile devices, and peripherals. Collaborate with Senior Engineers on projects when necessary. Experience Required: Previous experience working in a Service Desk environment. Excellent organisational and communication skills, and a professional telephone manner. Basic User & Security Group Active Directory administration. Strong knowledge of Microsoft-based operating systems, particularly Windows 10 OS and Office 365. Experience in using and troubleshooting Outlook 2016 within a network environment. Experience supporting and administering Android and iOS devices. Knowledge and experience in supporting MAC OS related operating systems and hardware. Experience administering remote access software (e.g., LogMeIn). Experience in network troubleshooting with WAN, LAN, VoIP (CISCO), Video, and Audio conferencing. Customer-focused, team-oriented with a positive attitude and a '1st time right' mentality. Desirable Knowledge/Skills: ITIL V3 qualified to foundation level. MCITP - Microsoft Certified IT Professional. Knowledge of a broad range of technologies. Good knowledge of industry best practices and methodologies. Experience liaising with business areas to understand priorities and associated impacts. Excellent benefits package with some hybrid working available To Apply: Please submit your CV showcasing the required experience for the vacancy. We look forward to receiving your application. Butler Rose is committed to equality in the workplace and is an equal opportunity employer. Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
This is a super exciting opportunity for a bright and confident administrative professional to take a step up in their career and join a rewarding and expanding company. As an Office Manager, you will make sure that the office is ran productively, safely and smoothly, becoming the "go to" contact and being responsible for all maintenance. Client Details My client, who are based in Bicester, are looking to recruit an Office Manager to join their rewarding and expanding company. The organisation are within the FMCG industry - they are one of the leading companies within their field and pride themselves in their close-knit working environment! Description The Key Responsibilities of the Office Manager include: Overseeing upkeep and maintenance of buildings and equipment Managing services and service providers Manage all aspects of space/infrastructure planning (e.g new starters, security and access, changes to workstations) and provide answers, resources, and solutions when requested PA support to CEO/Directors if required Organising visits, visitor and travel plans Co-ordinating corporate and company events Creating efficient buying for both sites Taking inventory and ordering of office supplies Working closely and communicating well with other departments within the business Profile The successful Office Manager will: Have previous experience working in a similar office manager/senior administrative role High level of Word, Excel and systems experience Good communication skills Initiative and the ability to prioritise and manage own workload Adaptability, integrity, sensitivity and commitment Strong attention to detail Job Offer Benefits include: Competitive salary Generous annual leave package Great career progression opportunities Working for an expanding company Amazing work incentives Flexibility to work hybrid remote Access to many other excellent benefits