To enter and administer Insurance claims on internal Insurance system for staff to process claims, and provide general business support and data entry assistance.
Robert Half is recruiting 5 Motor Claims Handlers on behalf of a growing insurance business.
The hourly rate on offer for this role dependant on experience will be £12 - £14PH
The role will be 100% remote and will initially be for a period of 3 Months with the opportunity for extension at the end or even possibility to move into a permanent role within the business.
We've also concluded a review of how we work in the future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
We own and manage c.7,500 homes in the east of England, working closely with other agencies and stakeholders within our communities.
We build on the good foundations we have in place in being a customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Assistant Managers (2ICs) are responsible for assisting and deputising for the Branch Manager to ensure the smooth running of the department and team.
Our Assistant Managers have a passion for our products, are full of energy and drive to get things done, motivate their teams and drive performance, build great people, keep our customers at the heart of everything they do and have an entrepreneurial spirit.
The Assistant Manager will, therefore, need to make certain that standards of customer satisfaction are maintained at all times thus ensuring revenue is optimised.