This is an inside IR35 contract, running through to the end of the year minimum.
You will be speaking to customers over the phone, you'll agree repayment plans, reduce potential risk and secure customer payments whilst working within the guidance of the FCA's Treating Customers Fairly Principle.
Balancing customer needs against commercial viability and company brand values, you'll also support management in change activities to enable process improvement and regulatory compliance.
This is a part time role and the client is ideally looking for someone for 20-25 hours/week, which could be worked over 2-3 days or spread across all 5 days if preferred.