The role is fully operational and seeks an individual with a sales background who will take on the primary responsibility for the daily management of the contact centre operation.
Our client is a highly successful Financial Services organisation experiencing growth due to high demand for their services.
The ideal candidate will manage an operation of approximately 40 FTEs.
This is a busy and varied role, and a great opportunity to lead the small team of Administrators / Customer Service Advisors, in a business that pride themselves on delivering exceptional customer service.
I am partnering exclusively with my client based in Goosnargh, Preston, in their search for an Administration Manager.
Reporting into one of the Directors you will take responsibility for the following:
The Client prides themselves on putting their people and their customers at the forefront of what they do.
The role is located in Preston, however, we also have sites in Manchester, Belfast, South Africa and India.
Our client is a well-established Business Process Outsourcer, providing a variety of services to their clients, who are some of the UK's leading brands.